About

FAQ

• Where is the store based?

  Griswold, CT

• How much is shipping?

  If it is in the U.S., shipping is free!

  If it is international, the amount of shipping will be visible when you put your address in. International shipping starts at $9.00 for smaller, lighter items.

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Is there a time limit on free repairs?

  No, there is no time limit. If a piece breaks, you can return the pieces and I will repair it for free.

  If pieces are missing, and I don't carry that part anymore, minor adjustments to the style might be made. If one earring breaks, make sure to return both earrings, so that they are assured to match.

  See the advantage of handmade?

• How can I order custom jewelry?

  It's easy! You can email me at [email protected] or use that old fashioned thing called a telephone. My number is 860-376-0586. We will work together, and in the budget you set, to come up with a piece of jewelry you will enjoy.

• I have a piece of jewelry that I sort of like...

  I can turn it into jewelry you love to wear! Tell me what you like, and what you don't like about it. Send me the piece and I re-work it into what we discussed. I charge for labor and for materials that come from my stock.

• Do you gift wrap?

  Yes! Just put in the comments that it's a gift and you would like it wrapped. I purchase gift paper that supports breast cancer foundations. It is pink with the awareness ribbons printed on it.

  If you want a specific holiday paper, let me know and I will try to accommodate your request.

• Who makes your products?

  I do! I make them in my studio in Connecticut. My supplies do come from all over the world, but I buy local when I can and I buy from U.S. where-houses which also support local jobs.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.